smartJUICE

Controlling Cookies

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Most web and mobile device browsers automatically accept cookies, but if you prefer, you can set your browser to refuse cookies or to notify you each time a cookie is set. You can learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different types of browsers or mobile devices. If you disable or refuse cookies, please note that some parts of our Platform may become inaccessible or not function properly.

 

How we use your Personal Information

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We use your Personal Information to operate our Services, deliver products, find and book charging stations, fulfill our contractual obligations in our service contracts with customers, to review and enforce adherence to our Terms, to analyze the use of the Services in order to understand how we can improve our content and service offerings and products, and for administrative and other business purposes. We process Personal Information for our business purposes, including sales leads, subscriptions services, payments, employee training, data analysis, security monitoring, auditing, research, and to comply with applicable laws, exercise legal rights, and meet tax and other regulatory requirements.

In this context, the legal basis for our processing of your Personal Information is either the necessity to perform contractual and other obligations, our legitimate business interest as a provider of services, regulatory requirements, or in some instances your explicit consent.

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Sharing of Personal Information

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We may share your Personal Information in the following circumstances:

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• Third-party Service Providers. We may share information we collect about you with third-party service providers to perform tasks on our behalf in supporting the Services. The types of service providers, or sub-processors, to whom we entrust Personal Information include: (i) payment providers; (ii) providers of hosting services; (iii) sales and marketing providers; (iv) providers of analytic data services; and (v) other services such as system support.

• Regulatory Bodies, Agencies, and Law Enforcement. We may access and disclose your Personal Information to regulatory bodies if we have a good-faith belief that doing so is required under applicable law or regulation. This may include submitting Personal Information required by tax authorities. We may disclose your Personal Information in response to lawful requests by public authorities or law enforcement, including to meet security or law enforcement requirements. If we are going to release your Personal Information in this instance, our policy is to provide you with notice unless we are prohibited from doing so by law or court order.

• Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then your Personal Information may be transferred as part of such a transaction as permitted by law and/or contract. Should such an event occur, J+ will endeavor to direct the transferee to use Personal Information in a manner that is consistent with the Privacy Policy in effect at the time such Personal Information was collected.

• Other Disclosures. We may also disclose your Personal Information to exercise or defend legal rights; to take precautions against liability; to protect the rights, property, or safety of the Services, of any individuals, or of the general public; to maintain and protect the security and integrity of our services or infrastructure; to protect ourselves and our services from fraudulent, abusive, or unlawful uses; or to investigate and defend ourselves against third-party claims or allegations. Disclosures may be made to courts of law, attorneys and law enforcement, or other relevant third parties in order to meet these purposes.

• Please note that we share aggregated information and non-identifying information with third parties for industry research and analysis, demographic profiling, and other similar purposes. In addition, our Services may contain links to other websites not controlled by us, and these other websites may reference or link to our Services; we encourage you to read the privacy policies applicable to these other websites.

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 CCPA (For California Residents).

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The categories of Personal Information we have disclosed about consumers for a business purpose in the preceding 12 months are:

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• Identifiers such as a real name, alias, postal address, email address, unique personal or online identifier, Internet Protocol address, or account name;

• Debit card number, credit card number, and other financial information;

• Products or services purchased, obtained, or considered; other purchasing or consuming histories or tendencies;

• Internet or other electronic network activity information, including, browsing history, search history, and information regarding a consumer’s interaction with an internet website, or advertisement;

• Geolocation data;

• Visual information;

• Professional or employment-related information; and

• Inferences drawn from any of the information identified to create a profile about a consumer reflecting the consumer’s preferences, intelligence, abilities, and aptitudes.

 

Again, we do not sell Personal Information.

 

Retention of Personal Information

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J+ retains Personal Information for a reasonable time period to fulfil the processing purposes mentioned above. Personal Information is then archived for time periods required or necessitated by law or legal considerations. When archival is no longer required, Personal Information is deleted from our records.

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We retain your account information, including Personal Information in your profile, while your account is active. After termination or deactivation of your account, we delete your account as part of our standard delete function. If you participated in market research, your contribution becomes part of the market data is retained indefinitely, with data anonymized and aggregated.

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We retain purchase information for a relevant time to align with warranties associated with the product. Please note we may retain information within our internal systems for backup, archival, audit, or other purposes.

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We retain Personal Information that we are required to retain to meet our regulatory obligations including tax records and transaction history. We regularly review our retention policy to ensure compliance with our obligations under data protection laws and other regulatory requirements. We regularly audit our databases and archived information to ensure that Personal Information is only stored and archived in alignment with our retention policies.

 

Protection of Personal Information

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J+ uses technical and organizational measures to protect the Personal Information that we store, transmit, or otherwise process, against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. We regularly consider appropriate new security technology and methods as we maintain and develop our software and systems.

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However, you should keep in mind that the Services are run on software, hardware, and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control. Please also be aware that despite our best efforts to ensure the security of your data, we cannot guarantee that your information will be 100% secure.

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Please recognize that protecting your Personal Information is also your responsibility. We urge you to take every precaution to protect your information when you are on the Internet, such as using a strong password, keeping your password secret, and using two-factor authentication.

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International data transfer

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Your Personal Information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide your Personal Information to us, we will transfer your Personal Information to the United States and process it there. Where we transfer your Personal Information, we will take all reasonable steps to ensure that your privacy rights continue to be protected.

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In the case of transfers of data out of Europe, we have committed to comply with EU General Data Protection Regulation ("GDPR") as well as with the Swiss Federal Act on Data Protection (“FADP”) and implement Standard Contractual Clauses as required. We endeavor to utilize third-party service providers from the United States that provide adequate protections that are compliant with the GDPR and the FADP such as implementing Standard Contractual Clauses or Binding Corporate Rules.

 

Our commitment to the privacy shield

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J+ complies with the GDPR and the FADP regarding the collection, use, and retention of Personal Information transferred from the EEA and UK to the United States. If there is any conflict between the terms in this Privacy Policy and the GDPR, the GDPR shall govern.

 

If you have not received a timely or satisfactory response to your question or complaint, please contact one of the independent recourse mechanisms listed below:

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EU Data Protection Authorities (“DPAs”)

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• https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

 

Please note that this independent dispute resolution body is designated to address complaints and provide appropriate recourse free of charge to the individual.

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Privacy rights

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In compliance with the GDPR and the FADP, individuals have the right to access Personal Information and to correct, amend, restrict, or delete that information where it is inaccurate, or has been processed in violation of GDPR or FADP, except where the burden or expense of providing access is disproportionate to the risks to the individual's privacy in the case in questions, or where the rights of persons other than the individual will be violated.

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If you have a J+ account, we rely upon you to keep your information up to date. You may edit your profile information at any time through your account settings. For email subscriptions, you may opt-out at any time by selecting the “Unsubscribe” link at the end of the email communication. Similarly, for email communication of a marketing nature, we provide the ability for you to unsubscribe directly from the email.

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If you demonstrate the inaccuracy or incompleteness of Personal Information, J+ will amend the information as required. If appropriate, we will send the amended information to service providers to whom the information has been disclosed.

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Where we rely upon consent as a legal basis for processing, you may withdraw your consent at any time. Please note the withdrawal of your consent does not affect the lawfulness of processing based on consent before withdrawal.

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Individuals in the EEA, UK, and Switzerland have certain rights that may be subject to limitations and/or restrictions. These rights include the right to: (i) request access to and rectification or erasure of their Personal Information; (ii) obtain restriction of processing or to object to processing of their Personal Information; and (iii) ask for a copy of their Personal Information to be provided to them, or a third party, in a digital format. If you wish to exercise one of the above-mentioned rights, please send us your request to the contact details set out below. Individuals also have the right to lodge a complaint about the processing of their Personal Information with their local data protection authority.

 

Rights afforded under the CCPA

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The CCPA affords certain rights to California residents concerning their Personal Information. These rights include the right to: (i) know what Personal Information is being collected about them, which is outlined above (ii) know whether their Personal Information is sold or disclosed and to whom, which is also outlined above (iii) say no to the sale of Personal information, which, as noted above, we do not do; (iv) access their Personal Information, which is explained below (v) request deletion of Personal Information, which is also explained below; and (vi) equal service and price, even if they exercise their privacy rights.

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Right to Access Your Information

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Under our Policy, you have a right to access the information we have collected during the last 12 months. Specifically, you have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising User Rights below), we will disclose to you:

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• The categories of Personal Information we collected about you.

• The categories of sources for the Personal Information we collected about you.

• Our business or commercial purpose for collecting or selling that Personal Information.

• The categories of other businesses or persons with whom we share that personal information.

• The specific pieces of Personal Information we collected about you.

• If we disclosed your Personal Information for a business purpose, the Personal Information categories that each category of recipient obtained.

 

Right to Request Deletion

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Under our Policy, you have the right to request that we delete any of your Personal Information that we collected from you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising User Rights below), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

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We may deny your deletion request if retaining the information is necessary to:

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• Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

• Debug products to identify and repair errors that impair existing intended functionality.

• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

• Comply with a legal obligation.

• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

 

Please note, that the deletion of your Personal Data may make our service to you difficult or impossible.

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Exercising Rights under the CCPA

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If you are a California resident, to exercise the rights described above, please submit a verifiable consumer request to us by one of the following methods:

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• Emailing us at: info@jplusamericas.com

• Calling us at +1-706-802-2826

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Only you, or, if you are a California resident, a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may make a verifiable consumer request for access or data portability only twice within a 12-month period.

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To verify the identity of an individual making a request, a two-step process will need to be completed. A verifiable consumer request must:

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• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

• Separately provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

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We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

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Making a verifiable consumer request does not require you to create an account with us. We will use Personal Information provided in a verifiable consumer request only to verify the requestor’s identity or authority to make the request.

 

Response Timing and Format

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For verifiable requests made by California residents under the CCPA, we will endeavour to provide an initial response to a verifiable user request within 10 days of receipt and will attempt to fulfil a verifiable user request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

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We will deliver our written response by mail or electronically, at your option.

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Any disclosures we provide will cover only the 12-month period preceding our receipt of a verifiable user request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

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We do not charge a fee to process or respond to your verifiable user request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

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Non-Discrimination

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We will not discriminate against anyone for exercising any of their rights under this Policy or any applicable information privacy or data protection law. Unless otherwise permitted, we will not:

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• Deny you goods or services;

• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;

• Provide you a different level or quality of goods or services; or

• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. 

But if any part of our Services involves a financial transaction with you, we may offer you certain financial incentives permitted by applicable laws that can result in different prices, rates, or quality levels. Any financial incentive permitted under applicable law that we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. However, we do not currently provide any financial incentives.

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Effective date and amendments

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This document is effective as of the date indicated at the top of this Privacy Policy. This document may be amended from time to time.

Contact information.

Inquiries may be made through any of the following means:

Email: 
info@jplusamericas.com

Telephone:

+1-706-802-2826 

Mail:
J+ Americas Inc.

333 3rd Avenue N.

St. Petersburg

33701 St. Petersburg FL

USA